Effective Date: July 15, 2025
Last Updated: July 15, 2025
Greenhive Billing Solutions (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website, greenhivebilling.com, or interact with our services online.
By using our site, you agree to the practices outlined in this policy.
1. Information We Collect
Information You Provide Voluntarily
We collect information you choose to provide, including:
Your name, email address, phone number
Information submitted via contact forms, quote requests, or consultation bookings
Automatically Collected Data
We automatically collect certain technical data, such as:
Device type, IP address, browser information
Referring pages, on-site activity, and session behavior
Analytics via cookies and third-party tools like Google Analytics
2. How We Use Your Information
We may use your personal data to:
Respond to inquiries or service requests
Provide medical billing and revenue cycle management services
Send newsletters, updates, or service-related communication (opt-out anytime)
Improve website performance and user experience
Comply with legal and regulatory requirements
Prevent fraud, ensure data security, and enforce our terms
Legal Basis for Processing (GDPR Add-on)
For visitors from the European Economic Area (EEA), we process personal data under the following legal bases:
Your consent (e.g., newsletter sign-ups)
Performance of a contract (e.g., service delivery)
Compliance with legal obligations
Legitimate interests (e.g., improving our services or website functionality)
3. Information Sharing
We do not sell or rent your personal information. We may share data with:
Service providers (e.g., hosting, analytics) under binding confidentiality and data processing agreements
Legal or regulatory authorities when required for compliance or safety purposes
Third-Party Processors (GDPR)
Where third-party processors handle your data, we ensure GDPR-compliant contracts are in place that require data protection, confidentiality, and security standards.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience and understand how visitors use our website.
- Cookies help us retain user preferences and gather site analytics
- You can control cookie settings in your browser or opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data, including:
SSL encryption
Restricted internal access
Secure data storage
Ongoing system monitoring
However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
6. HIPAA Compliance
Greenhive Billing Solutions is fully committed to complying with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. We adhere to all applicable federal and state laws to ensure the privacy, security, and integrity of Protected Health Information (PHI).
We implement administrative, physical, and technical safeguards designed to:
Protect the confidentiality, integrity, and availability of PHI;
Prevent unauthorized access, use, or disclosure of PHI;
Maintain compliance with the HIPAA Privacy Rule, Security Rule, and Breach Notification Rule.
All employees, contractors, and business associates of Greenhive Billing Solutions are required to follow strict policies and undergo regular training to ensure HIPAA compliance. In the event of a data breach involving PHI, we will promptly notify affected parties in accordance with applicable law.
For any inquiries related to our HIPAA compliance practices, you may contact our Privacy Officer at info@greenhivebilling.com
6.1 Notice Regarding Submission of PHI
Greenhive Billing Solutions does not request or collect Protected Health Information (PHI) through this website. Please do not enter any patient names, medical record numbers, diagnosis details, or other health information in contact forms, live chats, or any other submission fields on this site.
All PHI should only be shared through secure, authorized communication channels as directed by our team. Submissions containing PHI via this website will not be processed and will be securely discarded in accordance with our data protection practices.
7. GDPR Data Subject Rights
If you are located in the EEA, you have the following rights under the General Data Protection Regulation (GDPR):
Right of access: Request a copy of your data
Right to rectification: Correct inaccurate data
Right to erasure: Request deletion of your data
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a structured format
Right to object: Object to data processing based on legitimate interests
Right to withdraw consent: At any time, where consent was the basis
To exercise these rights, contact us at: info@greenhivebilling.com
8. International Data Transfers
If you are located outside the United States, be aware that your data may be transferred to, stored in, and processed in the United States. Where applicable, we use Standard Contractual Clauses or similar safeguards to ensure adequate protection for such data transfers.
9. Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. Criteria for retention include:
Length of your engagement with us
Legal and regulatory requirements
Internal operational needs
When data is no longer needed, we securely delete or anonymize it.
10. Breach Notification
In the event of a data breach involving your personal information, we will:
Notify affected individuals and relevant authorities within 72 hours, where legally required
Take immediate steps to minimize harm and prevent recurrence
11. Consent Management
When processing is based on your consent (e.g., marketing emails), you have the right to withdraw it at any time by contacting us or using the “unsubscribe” link in our emails. Withdrawal does not affect the lawfulness of prior processing.
12. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before submitting any personal data.
13. Children’s Privacy
Our services are not directed toward individuals under 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data to us, contact us immediately so we can take appropriate action.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services indicates your acceptance of the updated policy.
15. Contact Us
For any questions, data requests, or concerns about this Privacy Policy, please contact us:
Greenhive Billing Solutions
Address: 8205 S Priest Dr #11808, Tempe, AZ 85284, United States
📧 info@greenhivebilling.com
📞 +1-602-579-3496